Warranties:
Rais stoves are built with the highest level of care and craftsmanship. That is why Rais has one of the strongest warranties in the business. All Rais stoves carry a Five-Year Warranty. It covers any defects in material or workmanship. It does not cover damage from misuse, incorrect installation or neglect. Glass, gaskets, baffles and firebrick are not covered by the warranty. Gas components on the Gabo Gas II carry a one-year warranty. Any warranty claim must be accompanied by the stove’s unique Production Number.
At no time is RaisStoves.com held liable for the failure of the factory to warranty a material defect. We will assist you in any way possible should a stove that we sold have a warranty issue.